Privacy Policy

We are dedicated to protecting your privacy and do not collect and use any more of your personal data than is necessary. Your personal data is processed in accordance with Icelandic law on data protection and the processing of personal data.

This Privacy notice explains how we collect and use personal data. It also describes your rights towards us and how to exercise them. You are also welcome to contact us on matters of privacy and data protection by sending an e-mail to ​personuvernd@tern.is​.

What information do we collect?

Information you give us
You may directly or indirectly provide us with information about yourself, such as when you make use of any of our services through our website, contact us via our web portals. This information may be:

  • Personal contact information – name, address, e-mail address, telephone number etc.

Information we collect about you
When you use our website we may collect the following information:

  • Information about your interaction with Tern Systems – Information on your interaction with Tern Systems via our website
  • Device information – IP address, language settings, browser settings, time zone settings etc.
  • Geographical information – Your geographical location

What do we do with your information?

All the information we collect is used to provide and improve our services. We only collect information which is necessary to fulfil our contractual obligations or to reply to your queries.

With whom do we share your information?

We only share information with third parties for processing purposes, as per the purpose of each case.

Where do we store your information?

We store the information in a secure way in accordance with the procedure applicable to each processing.

How long do we keep your information?

It varies how long we keep your information. We must preserve the materials produced in the course of its work for 30 years, in accordance with the Public Archives Act No. 77/2014, and then submit them to the National Archives. This applies to enquiries received through our web portals. Other personal information is only stored as long as is necessary and after that the information is erased in accordance with our internal procedures.

Your right to access, rectification and erasure

According to the data protection law you have the right to know about and access your personal data we store. You also have the right to correct inaccurate or incomplete information about yourself, have the information forwarded to a third party, and ,if applicable, have them erased.

My Personal Data Application

The cookies we use

Google Analytics

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These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the website and blog, where visitors have come to the website from and the pages they visited.

Read Google’s overview of privacy and safeguarding data

Facebook Pixel

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Helping us understand the actions visitors are taking on our website and reach audiences we care about.

Read about Facebook Pixel

How to manage your cookies

Allowing cookies is not strictly necessary for the Website to work, but doing so will provide you with a better browsing experience. These cookies are placed as the default, but you can delete or block these cookies. If you do some features may not work as intended. If you indicate your approval by clicking ‘I understand’ on the cookies banner, we will receive all cookies from the Website.

If you would like to change your cookie preferences in your browser, you may do so in the following ways: